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BBB will continue to monitor and update the company's report as needed. On November 30, 2022, BBB reviewed its most recent complaints and determined that the pattern continues. Realty looks forward to partnering with the BBB to Recently improved its customer experience as well as some new ideas toĮnsure that it is making every effort to reduce BBB complaints. MV Realty has combined some of the ways it has MV has also recently added resources so that it Their cell phone who facilitated the contract signing in addition to

Have direct access to the real estate agent via Once a MV Realty representative signs the HBA, MV will send the client aįully executed copy of the HBA in the manner they have requested.Ĭlients can request another copy of the HBA at any time. The availability of direct contact with a live person at MV’s Client Success team who can address any questions they have. Reminder that the client has agreed to a 40 year time period to use MVĪs their exclusive real estate broker for the property and the penaltyĥ. A confirmation that the client has agreed to allow MV Realty to file a memorandum lien of the HBA on their property A reminder that the client has the right to rescind the HBA and an easy process to follow if they choose to do so ģ. The timelines and expectations for when the client will receive their money Ģ. With a blank copy of the HBA as well as a document setting forth theġ. Homeowner Benefit Agreement (HBA), its notaries will provide the client On August 10, 2022, MV Realty responded to BBB with the following:Īt the time that a consumer signs MV Realty’s Will implement to eliminate the pattern of customer complaints. Realty PBC, LCC requesting their voluntary cooperation in providing steps it On July 14, 2002, BBB sent correspondence to MV In addition, some consumers have alleged liens (or memorandums) have Homeowner's Advantage Program contract is unfair and, in some cases not fullyĮxplained. BBB files contain a pattern of complaints fromĬonsumers that allege issues with contracts.